Posted at Thu, Feb 6, 2020 12:00 AM

A good way to hear what’s spoken is to listen with your heart, which is why an introduction to Audio Transcription and several related services is on the cards for Cripton’s very first blog post. While most of us have the average knowledge about what audio transcription is, do we really know why it is necessary? A lot of us believe that transcription involves an individual with headphones at a tiny desk in a cramped space listening to electronic blobs talk in his head about boring stuff, and then, wait for it, typing it out in electronic text. You’re right, that is mostly what it used to be, but not anymore.


While the basics remain the same, the process of transcription has advanced in the last decade, and here’s how. Moving from laborious, foot-pedal transcription to speech-to-text conversion, audio transcription, or speech conversion, now relies heavily on Artificial Intelligence to simplify and streamline processes in the field of audio and video transcription, subtitling, machine translation, and voiceover services. The most commonly used software are those provided and popularized by key players in AI, cloud communications, web analytics, and cyber intelligence, such as Google, Apple, Facebook, IBM, and yes of course, you guessed it right, Microsoft! These include Dragon Home, Dictation, Braina Pro, Otter, Listnotes, Speechnotes,

Voicera, Reason8, etc. The optimal applicability of these products to voices and accents of people across the globe, and their ability to transcribe flawlessly remain topics of ongoing debate. Despite advancements in AI, we have it on good authority that nothing beats human transcription. Given the complexity and challenges capturing human voice, an intuitive human ear has the most edge in handling complex audio interpretation. While we are at it, we'll also briefly talk about how a cleanly transcribed document is a glorious gift to mankind. For that, you’ll need to know what kind of services require transcription. Transcription services are provided for business – earnings calls, memos, minutes of meetings; legal – courtroom proceedings; general – podcast, media, IT, engineering, symposiums, interviews, presentations, lectures; or medical services – patient summary. Transcribed documents can give employees scannable records without being forced to take notes, sip water very carefully at a conference, or scramble around hurriedly for a notepad and pen while trying to remember the name of X merger from 3 years ago that was Y firm’s biggest turning point.

Splitting your focus between scribbling notes very quickly and retaining information disseminated by the speaker is hardly ideal. Transcription also helps you find the lyrics to a song, the bullet points to a keyword, and in the smooth interpretation of various forms audio and video infotainment. Having said that, are you aware that transcription makes searching for video content on the web really easy? Yes, it’s thanks to the unsung heroes, the guys at their tiny desks, that we can effectively manage search engine data, such as keywords posted on captioned videos, and retrieve relevant information whenever required. We take immense pride in our work. If we can’t hear it, no machine can. No machine can transcribe better than human beings.

Transcription is often mentioned with related services such as subtitling, voiceovers, captioning, and video editing. In the next post, we will write about the process of transcription, how it comes about, and how AI has taken over the entire transcription scenario with its relatively free accessibility to speech-to-text software and other game-changing aspects that will blow your mind.

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